Shipping Policy

Thank you for choosing to shop with us! We strive to provide efficient shipping services to ensure your order arrives in a timely manner. Please review our shipping policy below:

1. Processing Time: Before we ship your order, we require a certain amount of time to process and prepare it for shipment. Please note that the processing time is not included in the shipping timeframe mentioned below. The processing time for your order will be specified separately, and we will make every effort to process your order as quickly as possible.

2. Shipping Methods: We offer various shipping methods to cater to different delivery needs. The estimated shipping time for orders shipped with our standard shipping option within the 6-13 day range. Please note that these are estimated delivery times and may vary based on factors such as your location, customs clearance, or unforeseen circumstances.

3. Shipping Fees: Shipping fees are calculated based on the weight, dimensions, destination, and selected shipping method of your order. The shipping cost will be displayed at the checkout page before you confirm your purchase. Any applicable customs duties, taxes, or import fees are the responsibility of the customer and may be charged upon delivery. Please check with your local customs office for more information regarding potential additional charges.

4. Tracking Information: Once your order is shipped, we will provide you with a tracking number and relevant carrier information. You can use this information to track the progress of your package through the carrier's website or tracking portal. Please allow a few days for the tracking information to become available after your order has been shipped.

5. Shipping Updates and Communication: We will keep you informed about the progress of your order via email or through our website. You will receive notifications regarding order confirmation, shipment, and any significant updates or changes. If you have any questions or need further assistance, please feel free to contact our customer service team, and we will be happy to assist you.

6. Delivery Issues: While we strive for reliable and timely deliveries, unforeseen circumstances may occasionally arise. If you encounter any issues with your delivery, such as a lost or delayed package, please reach out to our customer service team, and we will initiate an investigation with the shipping carrier. We will work diligently to resolve the issue and ensure your satisfaction.

Please note that the shipping time mentioned (6-13 days) represents the estimated delivery timeframe once your order has been shipped and does not include any production time required for made-to-order items. The production time will be communicated separately for such items.

By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms and conditions of our shipping policy.

We appreciate your trust in us and will make every effort to provide you with a seamless shipping experience. Should you have any questions or concerns, please do not hesitate to reach out to our customer service team.